Delivery policy
Beauty & Perfume International Factory LLC Delivery Policy
1. Introduction
At Beauty & Perfume International Factory LLC, we are committed to providing our customers with a seamless shopping experience from the moment you place your order to the time it arrives at your doorstep. This Delivery Policy outlines the terms and conditions regarding the shipping and delivery of your purchases.
2. Shipping Destinations
We are pleased to offer delivery services to a wide range of locations both domestically and internationally. Our primary shipping destinations include the United States, Canada, Europe, and selected countries in Asia and the Middle East. If you are located outside these regions, please contact our customer service team to confirm the availability of shipping services to your area.
3. Processing Time
Once your order is placed, it undergoes a processing period during which we verify your payment details, prepare your items, and package them for shipment. The typical processing time for orders is 1-3 business days. Please note that orders placed on weekends or public holidays will begin processing on the next business day.
4. Shipping Methods and Delivery Times
We offer several shipping methods to accommodate your needs:
- **Standard Shipping**: Delivery within 5-10 business days for international orders to Saudi Arabia, Kuwait, and Bahrain.
- **Aramex: Dangerous Goods Express**: Delivery within 5-12 business days for international orders to selected countries.
- **Quick Shipping**: Delivery within 2-3 business days for domestic (UAE) orders placed before the cutoff time. This applies the majority of areas within the United Arab Emirates.
Please note that delivery times are estimates and may vary based on your location and external factors beyond our control, such as carrier delays and customs processing for international shipments.
5. Shipping Costs
Shipping costs are calculated based on the shipping method selected, the destination of the order, and the total weight of the package. The applicable shipping charges will be displayed at checkout before you complete your purchase.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this information to monitor the status of your shipment and estimate the expected delivery date. If you do not receive your tracking information, please contact our customer service team for assistance.
7. Customs, Duties, and Taxes
For international orders, please be aware that customs, duties, and taxes may apply depending on your country’s import regulations. These charges are not included in the purchase price or shipping cost and are the responsibility of the recipient. We recommend contacting your local customs office for more information on potential charges before placing your order.
8. Delivery Issues
If you experience any issues with your delivery, such as delayed shipment, incorrect delivery, or damaged items, please contact our customer service team immediately. We will work diligently to resolve any problems and ensure that you receive your order in perfect condition.
9. Missing or Lost Packages
In the rare event that your package is lost in transit, we will work with the shipping carrier to locate your package or provide a replacement if necessary. Please allow a reasonable amount of time for the investigation and resolution process.
10. Contact Us
If you have any questions or concerns regarding our delivery policy, please do not hesitate to contact us:
**Beauty & Perfume International Factory LLC**
Email: sales@beautyandperfumeintl.com
Thank you for shopping with Beauty & Perfume International Factory LLC. We appreciate your business and are dedicated to ensuring a positive delivery experience.